EMPLOYMENT  |  CONTACT INFORMATION  |  SITEMAP

Friday, May 18, 2012

Page Topics
Introduction Step1: Remote Desk Client (RDC) Step 2: Logging on with the Remote Desktop Connection Step 3: Signing into the IEP Manager Logging on without the Remote Desktop Connection Easy Print Update Checker Troubleshooting ET Printing

Department Contacts
Dr. Jennifer Scott-Burton
Director, Special Education
734-994-8100 x1543
jburton@wash.k12.mi.us
Connecting to Excent Tera
Picture of Teaching and Learning Center

Introduction
excent tera logo

Excent Tera is a new special education application for case management, IEPs and Medicaid billing. Launching this new electronic IEP system throughout Washtenaw County will be a major project for Washtenaw ISD during the 2009-2010 school year. Beginning in September, all IEPs will be completed using the Excent Tera IEP system.

Excent Tera uses a 'thin-client' connection over Microsoft Terminal Services. That basically means that you are connecting and running your session on a server at a remote location.

Getting to Excent Tera is a two-part process. Part one: you will use the Remote Desktop Client to connect to the server at Jackson County ISD (JCISD). Once you are on their server, you will go to part two: logging into the Excent Tera application.

Step1: Remote Desk Client (RDC)

Download the Remote Desktop Connection client if needed. (You can check to see if you have this by going to the Start button > Programs > Accessories > Remote Desktop Connection.)

If you already have this, go on to the next step.

Mac Users

Mac users need to install the Remote Desktop Connection Client 2 from Microsoft. This is a free download. Download the installer and follow the prompts:
http://www.microsoft.com/mac/products/remote-desktop/default.mspx.

PC Users

PC users have a two part update in most cases. In order to take advantage of new printing options, they need to have the following products updated to the listed versions. Please also make sure you are running at least Windows XP SP2. You can check the Windows version by right-clicking 'My Computer' and selecting Properties from the pop-up menu.

Also for PC users, to test your installs to make sure you'll be able to print, download and run the Easy Print Checker app.

Step 2: Logging on with the Remote Desktop Connection
logon image

  1. Click Start

  2. Click Programs

  3. Click Accessories

  4. Click Remote Desktop Connection

  5. Enter waet.jcisd.org (reminder–it is case sensitive) and select connect

  6. Enter the User Name and password provided to you during training

  7. Select the arrow to the right of your user name and password.

  8. Go to the start icon (bottom left of the screen) and select ET Washtenaw, then the access you need.

start icon image
Step 3: Signing into the IEP Manager
IEP Manager Signin Image

  1. Click on the District pull-down menu button.

  2. A list of school districts will appear. Scroll down the list and click on your district.

  3. Click on the School pull-down menu button.

  4. Another pulldown menu will appear with a list of buildings within your district. Scroll down the list and choose your school building by clicking on it.

  5. To find your User ID, click the pull-down menu arrow for a list of names.

  6. When you find your Name on the list, click on it. Your User ID will appear in this box.

  7. Enter your password.

  8. Click Sign In or hit the enter key after your password is typed.

Logging on without the Remote Desktop Connection

  1. Go to the Jackson County ISD webpage at: www.jcisd.org

  2. From the Quick Links menu on the left hand side of the page, select Special Education

  3. Next, select Excent Tera

  4. You may need to install ActiveX Control which is required to access Excent Tera. Follow the instructions which will pop up on your screen to install ActiveX Control. You need to install it if the connect button is not active. Click on the yellow menu bar at the top of the page to download, then, click Run ActiveX Control. It takes just a few seconds for the installation.

    active x control image

  5. For the server, type: waet.jcisd.org and click Connect

    connect to jcisd server image

  6. Log on to Excent Tera
    login image for JCISD

Easy Print Update Checker

Use Easy Print Update Checker to make sure your computer meets the requirements. Please run it on your computer. If your computer is not yet ready, this program will tell you which update(s) you need to install. If it indicates that no updates are needed you are ready to print. (Windows only): EasyPrintUpdateChecker.zip.

Resources:

For Information about Easy Print, requirements and functions:
http://blogs.msdn.com/b/rds/archive/2009/09/28/using-remote-desktop-easy-print-in-windows-7-and-windows-server-2008-r2.aspx

Easy Print Update Checker:
http://ccit.college.columbia.edu/sites/ccit/files/Easy%20Print%20Update%20Checker.exe

Troubleshooting ET Printing

Checking for printing issues while using Excent Tera:

Macintosh Users:

  • Verify that you are using the following version of software: Microsoft Remote Desktop Client for Macintosh Version 2.0.1
  • Make sure that you can print from your local workstation / laptop from a local application. Establish that printing is working at all
  • Make the printer you desire to use, the DEFAULT printer on your workstation/laptop
  • In Microsoft RDC application, settings, be sure to select the default printer, not ALL printers
  • Retry printing through Excent Tera

PC Users:

  • For Windows XP Users:
    • Verify that you are using the following version of software: Microsoft Remote Desktop Client for Windows Version 6.1 or higher
    • Verify that .NET 3.5 has been installed.
  • For Windows Vista/7 Users:
    • Verify that you are using the following version of the software: Microsoft Remote Desktop Client for Windows Version 7 or higher
  • For All Windows Users:
    • Verify that the printer you wish to use is installed.
    • Verify that the printer is on and that you can print to it from a local application
    • Set the desired printer you wish to use as your default printer